Refund and Returns Policy

Due to the intimate nature of our products, all sales are final and no refunds will be issued at any time.


We will do our best to resolve problems with errors in filling your order.

Returns and Exchanges

Due to the intimate nature or our products we do not exchange or accept returns at any time.

Manufacturer’s Warranty

Leather Master Key West does not provide warranty for any of the products we sell.

Please refer to the manufacturer’s warranty statement, if any, for return or replacement instructions.

We DO NOT accept returns for any manufacturer products

Gift Certificates

Gift Certificates have no cash value and are redeemable for in-store purchases only

Need help?

Contact us at [email protected] for questions related to refunds and returns.